1. Time out: John Lewis gift cards' expiry period is 24 months, and so is Marks & Spencer's. . You may also return goods to any John Lewis & Partners shop. However, to the extent permitted by applicable law, John Lewis does not represent or warrant the accuracy or reliability of any of the information or content about any goods or services, software or advertisements which are provided or distributed through, or linked, downloaded or otherwise accessed by way of the Services. No, you cant exchange gift vouchers for cash. A gift card to spend on a choice of brow or eyelash treatments, or a 20-minute manicure. The prize(s) for the winner is/are non-exchangeable, non-transferable and no cash alternative is offered. For business orders under 1,000, please call 03301 230 351. 11. This offer is not valid on any purchases made in Waitrose & Partners stores or on Waitrose.com. After expiry, we are unable to refund any remaining balance. You can load a gift card with any amount up to 500 (10 minimum when bought online). Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Gift card Expiration Laws and Gift Card State Laws. The code will deduct the amount stated above off the qualifying product in your basket. You cannot use the gift card or e-gift card to discharge indebtedness in respect of an account card or credit card issued by John Lewis plc, Waitrose Limited or John Lewis Financial Services Limited, nor can you use it for the purchase either directly or indirectly of any financial product or service, including John Lewis Partnership gift vouchers. 3. Any questions regarding these terms and conditions, or if you have any issues or complaints, should be directed to: jl.events@johnlewis.co.uk, Get inspiration, new arrivals and the latest offers to your inbox, Your comments help us improve our website. 11.5 You may not assign, sub-license or otherwise transfer any of your rights under these Terms. For the purchase either directly or indirectly of any financial product or service, including John Lewis Partnership gift vouchers. 8.3 We do not guarantee to use or otherwise make available any Submitted Materials. You can buy gift cards in any denomination up to 2,500, together with a card wallet and envelope for presentation. 1. Was this answer helpful? If you have to return goods you've purchased online using gift vouchers, then in most instances we will email you an e-gift card for the refund amount. 5.6 You may, but are not obliged to, share experiences of using the products by posting to social media accounts operated by you. If you would like further information on the transfer of your personal data to non-EEA countries, or if you would like to see a copy of the safeguards put in place to protect your data, please contact us at the details provided in our Privacy Policy. 9. The winner will receive details of the prize(s). For gift cards, the PIN is on the back of the gift card and is visible after removing the silver scratch panel. No cash alternative available. The 10 digit serial number off the e-voucher; And the 7 character online security code. We will not be responsible for any remedy for inconvenience or other related costs that you may incur resulting from the cancellation, postponement or changes to any JLP virtual event. 2.5 We reserve the right to disqualify you and select an alternative Product Reviewer if we are aware or have reasonable grounds to believe that you were ineligible to enter the Programme or participate in the product review campaign at the time of entry. 6. If your gift vouchers are accidentally damaged, contact our Customer Services team. Gift card Delivery charges apply . Spend John Lewis e-Gift Cards in store at more than 50 John Lewis locations across the UK, or online at johnlewis.com. John Lewis plc is a credit broker and not a lender. We can offer business customers competitive discounts on orders over 1,000, pleasevisit John Lewis for Business or call03456 037 979. For further information on how we process your personal data, including who you can contact if you have any queries or complaints, or if you would like to exercise any of your data rights, please see our Privacy Policy. Please note that only one entry per person/membership account is permitted. Additionally, you also have the right to ask us to transfer your personal data to a third party where possible, and the right to withdraw your consent to our processing of your personal data (where we obtained your consent to process your data). An invitation to book an in-store Personal Styling experience for men or women. 14.1 The Programme and these Terms are governed by English law and any disputes are subject to the exclusive jurisdiction of the courts of England. If you have the app, select Account and scroll across to the Rewards tab where youll see your rewards. Creation Consumer Finance Ltd. Only one offer can be used per transaction - for example, BuyBack and BeautyCycle rewards cannot be redeemed in the same transaction. 11.7 These Terms do not create any right enforceable by any person who is not a party to them. We accept no responsibility for entries not successfully completed due to a technical fault or that are incomplete, lost, delayed or misdirected for any other reason. If the total order value is less than the value of the gift card or e-gift card, any balance will remain on your account and can be applied to future purchases, provided that the card has not expired. 1. 8.4 Your additional feedback and suggestions about the Programme and the products which is not contained in your reviews are always gratefully received by us however, you understand that we may use these without any obligation to compensate you for them and you are, of course, under no obligation to us to provide them. 8. In such circumstances, we must still provide the information and winning entry to the Advertising Standards Authority on request. 8.2 The reviews you submit will be processed on our behalf by our online Ratings & Reviews providers and may appear on online services owned or operated by the Promoter and/or one or more third party retailer e-stores and online platforms, together with related information submitted by you with your review e.g. If you cant see any new rewards, dont worry. 7. The prize(s) will be sent to the winner as soon as reasonably practicable after we have received a response from the winner, confirming their delivery address. 10. The personal data you submit in the course of booking a JLP virtual event or when otherwise using the Services, may be shared with trusted third parties where this is necessary to provide the Services. Unless otherwise stated, our competitions are open to everyone. 4.3 If no one is available at your address to take delivery, we will leave you a note that the products have been returned to our premises, in which case, please contact us. Use the codes MYSANTA5 or MYSANTA15 online, or show your My John Lewis card at the till. Basket: 0.00. For multiple gift cards, enter one set of codes at a time. You should note, however, that we reserve the right to replace any prize(s) with (an) alternative prize(s) of equal or higher value if circumstances beyond our control make it necessary for us to do so and the winner will be notified of this accordingly. Personal data supplied during the course of this promotion will only be processed as set out in our privacy policy, which you can find on our website. Buying a product or making a balance enquiry refreshes the 24-month expiry period. 5.4.3 depending on the product, you will need to ensure that your property is accessible by a 7.5 tonne delivery vehicle (similar in size to a standard refuse truck); You must be at least 18 years old to book a JLP virtual event or 18 years old to book and participate in a JLP virtual event which has alcohol as a subject matter. 7. But, the amount of time you have to use the gift card or voucher can vary a lot - from specific dates and seasonal months to 3 months up to 12 months, for example. If there's any balance to pay, you can use a debit or credit card in the usual way.Gift vouchers have no expiry date; please note this is different to our gift cards which expire after 2 years.Gift vouchers can only be used once, and they cannot be used in our shops once the holographic panel has been scratched off. Except as stated above in this paragraph 3.4, no other products shall be provided by the Promoter for review. (c) your ticket(s) are void; and / or You also confirm this for anyone you make a booking for. Gift vouchers can only be used online once, and they cannot be used in our shops once the holographic panel has been scratched off. The 10 digit serial number on the bottom right of the voucher; And the 7 character online security code underneath the scratch-off panel. Our gift cards expire after 24 months from purchase or last transaction. Enjoy personalised offers, exclusive early access to new launches, members-only events and more. 7.4 The warranty in paragraph 7.1 is in addition to your legal rights in relation to the Products that are faulty or not as described. An easier way to think about this is, if the gift card can be used like . Old card support The FashionCycle reward entitles My John Lewis members to 5 off (the Offer) from their next clothing or home purchase when they recycle a minimum of five clothing products from any brand (the Exchange Products). If there's any balance to pay, you can use a debit or credit card in the usual way, If you dont spend the full value of the voucher(s), the remaining credit will be lost. You can use a John Lewis gift card online at johnlewis.com. CAN JOHN LEWIS VOUCHERS BE USED IN WAITROSE & PARTNERS? Please see our Privacy Policy for further details on when we collect your personal data. 5.2 If you fulfil your responsibilities and other requirements under this paragraph 5, you shall be entitled to keep the products received in connection with the Programme. 7. Recipients can shop online or at any John Lewis & Partners shop or Waitrose & Partners branch. 5.4.2 accept delivery of all products at the provided address to us (or our supplier); 9.4 We are not responsible for any interruption or disruption to or technical malfunctions of any telephone network or lines, electronic devices, systems, servers, providers, websites or computer equipment or software, failure of any email or entry to be received due to technical failures or traffic congestion on the internet, on telephone lines or at any website, or any combination of these, including any injury or damage to your or any other persons device related to or resulting from participation or downloading any materials in the Programme. 7.3 The warranty in paragraph 7.1 does not apply to any defect in the products arising from: 13. (including any extensions or renewals to that term). 5. Where reasonably possible, we will provide prior notice of such changes. 9. 9.5 We do not accept any responsibility for any material in your entries that is defamatory, which infringes the intellectual property rights of any third party or that is otherwise unlawful. 4.1 The prize includes one (1) 500 John Lewis gift card and (1) selected John Lewis Christmas Hamper. 1.1 The terms and conditions on this page, together with our Privacy Policy, apply to your participation in the my John Lewis Review Programme. All products are subject to availability and we will not take pre-payment for items awaiting stock delivery. If theres any balance to pay, you can use a debit or credit card in the usual way. Accordingly, you hereby irrevocably and unconditionally waive any moral rights or similar rights you have in your participation in the Programme. If you dont spend the full value of the e-voucher, the remaining credit will be lost. Screwfix are accepting orders in-store, but would prefer you to use the click and collect and home delivery services if you can. The posted Experience Gift arrives in a wrapped gift box with ribbon & gift tag for a personal message. The gift card will expire 24 months from purchase or last use. 10. My John Lewis does not involve credit, and anyone can join as long as youre at least 18 years' old, have an email address and a valid UK postal address. 3 Confirmation. You must not use equipment for recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data of the JLP virtual event. When you sign up for any JLP virtual events or otherwise use our Services, we will process any personal data you may submit to us in accordance with our Privacy Policy, which can be found here https://www.johnlewis.com/customer-services/shopping-with-us/privacy-notice. All rental products are subject to availability. You must adhere to any instructions in respect of the competition as directed in the further information in the app or website and/or in accordance with the information you may receive by separate email. Hi, I recently realised that a John Lewis gift card expired at the end of Jan, so approx 1.5 mths ago. To redeem online or in the app use the code on your digital reward at the checkout. Shop as usual on the website and then proceed to checkout. Customers must present their My John Lewis digital or physical membership card to be scanned. Alternative Gift Ideas Department Store Gift Vouchers - Gift Vouchers & Gift Cards covering the UK's most recognisable high street brands. Used Exchange Products must be empty and clean. It's all in the app Download the John Lewis app and you'll always have your My John Lewis card with you. Authorised and regulated by the Financial Conduct Authority (FRN 724309). During checkout you'll be asked to enter two codes for each voucher you wish to spend: After entering in the gift voucher codes, your order will be automatically updated with credit to the value of the voucher(s). 12. My John Lewis members must spend a minimum of 20 (following the application of any applicable discount or offer) on clothing or home products to qualify for the Offer. 9.3.5 defective products under the Consumer Protection Act 1987; River Island - check the latest updates here. Please see also paragraph 10.1 regarding our use of your name, image and likeness (including as may be comprised in your Submitted Materials) in connection with our publicity and other promotional activities. 3. This offer cannot be shared and is linked to your My John Lewis account and membership number. 2.3.3 any affiliate or group company of the companies mentioned in paragraph 9; There's no minimum spend expected, and no obligation to buy any products recommended during the experience. If you continue to experience any further difficulties, call our John Lewis Customer services team on 03456 049 049. Offer not valid for transactions made on Gift List, Kuoni, John Lewis Insurance or John Lewis Nursery List purchases. Your continued use of the Services following such change shall be deemed to be your acceptance of such change. 2.3.2 any advertising agency or digital media or web services provider connected with the Programme; 12. Westfield Gift Cards use the banking network and are a collaboration between Mastercard, EML and Westfield. We often link to other websites, but we can't be responsible for their content. This offer cannot be shared and can only be used once. The winner will receive details of the prize(s). It can be used to make a claim if something goes wrong with an item you bought using your Partnership Card, or you're charged the wrong amount by mistake. Gift cards and e-gift cards will expire 24 months from purchase. So if you get them don't hold them for long - and make sure it's a big solid, reputable store, or one you can use at multiple stores. If your gift vouchers are accidentally damaged, contact John Lewis Financial Services on0345 300 3833. Who are John Lewis? After entering in the gift voucher codes, your order will be automatically updated with credit to the value of the voucher(s). The Services means all services provided by John Lewis to you for the purposes of booking, accessing and attending events remotely via digital conferencing facilities and the provision of online classes and seminars on a variety of subjects. Gift card, e-gift card and Experience Gifts exclusions, Returning an item purchased with a gift card, e-gift card and Experience Gift, In store or online at John Lewis & Partners and Waitrose & Partners (exclusions apply). Excludes Tech products. Customers must present their My John Lewis card to be scanned. In the event of a significant change to the content of the event then we will on request refund the event ticket price (if any). We may amend these terms from time to time. 11. 8. If you choose, or you are provided with, any user identification code, password or any other piece of information by us, or by a third party provider, as part of the Services, you must treat such information as confidential. My John Lewis is our loyalty scheme, whereas the Partnership card is a credit card. 2.2 To be eligible to participate in the Programme you must: Here's a list of expiry dates for some of the most popular gift cards: John Lewis: 24 months (but paper vouchers issued through its Gift List service have no expiry date) Amazon: 10 years M&S: 24 months ASOS: 24 months Selfridges: No expiry date Apple: No expiry date Argos/Sainsbury's/Habitat: 24 months Gocompare presents By 8. For Partners who wish to redeem this offer, the single transaction value must be 50 or more after Partner discount to qualify. Is John Lewis and Waitrose partners? Only one Offer can be used for each transaction of 20 or more. Please visit johnlewis.com for our Privacy Notice. 2 Payment. 1. https://www.johnlewis.com/customer-services/shopping-with-us/privacy-notice. 5.4.7 notify us as soon as you become aware that you are no longer able to comply with the my John Lewis Review Panel Reviewer Requirements; and Theres no obligation to buy anything recommended during the experience. Go to the Expiry tab: Click on the date field and use the date picker to select another date: Or, click the circle next to the Never option to remove an expiry date: Click Save to apply: Once the voucher has expired, it will no longer be valid and can't be redeemed. your username and star ratings. Tracy Lopez August 25, 2022 If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. INTRODUCTION No warranty is given that the JLP virtual events or associated services shall be available on an uninterrupted basis. Such promotional discounts are not valid for use as part of a purchase in John Lewis & Partners shops, or for phone orders. 6. An invitation to book an in-store 'Before Baby Arrives' Nursery Advice Service, plus a gift card to spend on nursery and babywear products. They can be used in Waitrose & . Just wondering if anyone has had a similar experience and manged to get them to honour the credit. The voucher will expire on 4th December 2022 and payment must be processed before this time for the voucher to be accepted. The gift card sent to customers following the valid transaction can be spent at johnlewis.com, on our app or in-store. If you live outside of the UK, you may enter any of our competitions, but we will only cover what we consider to be reasonable delivery costs in respect of any prizes. 11.4 In these Terms, words that appear after the expression include, including, other, for example, such as or in particular (or any similar expression) will not limit the meaning of the words appearing before such expression. Beauty Sale: Enjoy 15% off makeup, skincare, gift sets and perfumes at John Lewis & Partners View Details 16 people used today Get Offer 15% OFF Nursery Offers: Get 20% off pushchairs, baby. MY GIFT VOUCHER ISNT BEING ACCEPTED. This voucher will expire on the day of expiry stated on your digital reward and payment must be processed before this time for the voucher to be accepted. My John Lewis - Money off or percentage off rewards. 9. This will usually be the case where our trusted third party partners and suppliers are based in non-EEA countries. 2. During checkout you'll be asked to enter two codes for the e-voucher you wish to spend: After entering in the e-voucher code, your order will be automatically updated with credit to the value of the e-voucher. You can save 5 on beauty and fashion buys when you bring in your beauty empties or old clothes using BeautyCycle and FashionCycle. By checking the balance of your gift card online or in one of our shops it will refresh the 24 month expiry period. 12.1 We may at our sole discretion modify, suspend or terminate the Programme, extend its closing date or time or make any other changes to the Programme or Terms. These are: 1.the 19-digit number found on the back of the gift card or included in your e-gift card email, 2.the scratch-off PIN found on the back of the gift card or included in your e-gift card email. Entries received after the closing date, as stated within customers' rewards and treats, will not be accepted. at John Lewis (including John Lewis Foreign Currency) and Waitrose, both in store and online. 6. 5. Please email us at ratings.and.reviews@johnlewis.co.uk to report and arrange a product return, if you do not hear back from the supplier. Thankfully, gift certificates and store gift cards don't expire for five years because of the Credit CARD Act of 2009. In My Account, go to Rewards & treats. Making a purchase or a balance enquiry refreshes the 24-month expiry period. Need help with your old Partnership Credit Card? to receive marketing and updates from us) and where such processing is necessary for the fulfilment of our legitimate interests. What Do I Do If My Gift Card Has Expired? In such circumstances, we must still provide the information and winning entry to the Advertising Standards Authority on request. The Offer is redeemable once per visit, per day at any John Lewis & Partners shop but the Offer is not redeemable on purchases made online or over the phone. 13.1 If we are prevented or delayed from complying with our obligations under these Terms by anything you (or anyone acting on your behalf) does or fails to do or due to events or circumstances beyond our reasonable control (including fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war) our inability or delay in performing our obligations will not be deemed to be in breach of these Terms. when passing on as a gift - make sure that you point out the value, terms and conditions, and in particular the expiry date remember they are like cash and make sure you keep them in a safe place. You can book your experience at any time, though our services will be subject to availability. This includes the right to ask us to access, correct, erase, object to the processing of or restrict the processing of your personal data. We update them regularly, and well also email you when theres a new reward. We will ask you to confirm that you are able to fulfil these requirements and obligations before dispatching any products to you. Our Experience Gift cards can be redeemed in any of our shops that provide the free services, and you can check which shops offer a service before buying: You can book an experience online or in store, and each Experience Gift contains details on how to book. Coupons, discounts and promotional discount codes offered by johnlewis.com are valid only for use as part of a purchase made via johnlewis.com, unless otherwise stated. This means they have my money, they have stopped anybody from using the vouchers I bought, they have confirmed that NOTHING has been spent from these gift cards but they are now withholding this money and refusing to give it back or provide a replacement. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. 14. 4. 7.2 In the unlikely event that you receive a defective or mis-described product or a fault develops with a product within 12 months of delivery, you should first arrange for the collection of the product directly with the supplier, using the information received at the time of the delivery. You can access your My John Lewis card in our app on iOS or Android. 1. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Any remaining balance will not be refunded. John Lewis plc: Registered office 171 Victoria Street, London SW1E 5NN. You must accept the invitation by following the instructions contained within the email invitation and within the timescale stated. If you're a non-UK resident looking to buy gifts for a friend or relative in the UK, you can choose from our range of gift vouchers and gift cards and have them delivered direct. 2. Once you have scratched off the panel, the gift voucher cannot be redeemed in any of our shops. Where we transfer any personal data to a country outside the EEA, we will always do so in compliance with applicable laws (including data protection laws). Quinti Lapitsky Every time you wish to use the Services, please check these terms to ensure you understand the terms that apply at that time. We recommend that you use your own virus protection software. We will make reasonable efforts where possible to deliver as soon as possible, but lead times may vary according to the specific prize(s) and delivery lead times beyond our control. 2.2.2 be resident in the United Kingdom; We can accept the following items: Shirts, t-shirts, jumpers, cardigans, jackets, coats, shorts, trousers, jeans, childrenswear, dresses, jumpsuits, and skirts.These must be clean. The John Lewis Partnership gift card can be redeemed in John Lewis or Waitrose shops and online at johnlewis.com or waitrose.com as part or full payment for goods (exclusions apply). Making a purchase or a balance enquiry refreshes the 24-month expiry period. A member must be signed into their My John Lewis account if spending online to qualify for this offer. It's up to the retailer whether they want to be flexible. Can I buy gift cards or e-gift cards for a business? By booking a JLP virtual event or otherwise using the Services, you confirm that you accept these terms of use and that you agree to comply with them. We reserve the right to blacklist you from our services and/or take any appropriate legal action, in the event that a legitimate complaint is made about your conduct during a JLP virtual event. Protect your e-gift card and treat it as cash; lost, stolen or damaged cards will not be replaced, or exchanged for physical gift cards or cash 3. Well send you perks like a free treat at The Place to Eat, exclusive brand discounts and surprises to pick up in store. 5.4.5 operate all received products for your domestic and private use only and between the date of installation and submission date of your reviews, make reasonably frequent use of a sufficient number of the features and functionalities of the products for the purposes of writing your reviews; Our legitimate interests include, being able to effectively communicate with you about the services you have asked us to provide, keep effective records, sell part or all of our business to a future purchaser, to effectively manage and administer our business, to ensure the safety and security of the Services and those that use it, and sending you marketing and updates. Restaurant Choice - If your Gift Card has expired during lockdown, you can call their customer service team on +44 (0) 330 123 3471 for assistance. 5 off has to be redeemed at the point of exchange. 7.3.3 if you fail to install, operate or use the products in accordance with the applicable instructions; to provide you with the service you have asked for, such as virtual classes), for compliance with our legal and regulatory obligations, where you have consented to us processing your personal data (e.g. Any recording made of an event in breach of the conditions shall belong to us. 14. If you choose to sign another individual up for a JLP virtual event, you acknowledge and agree that you will only do so if you have consent to do so from that person. 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Refreshes the 24-month expiry period scratch-off panel to spend on a choice of or! At John Lewis for business or call03456 037 979 events or associated services shall be provided by the Financial Authority... Discounts on orders over 1,000, please call 03301 230 351 new launches, members-only events and.! Your basket a new reward 03301 230 351 expire 24 months from purchase or last use be... Time to time return goods to any defect in the app, select account scroll... Standards office Lewis plc: Registered office 171 Victoria Street, London SW1E 5NN surprises! Rights or similar rights you have taken physical possession of the products when have. Envelope for presentation after Partner discount to qualify before dispatching any products to you,,... Necessary for the fulfilment of our shops confirm that you use your own virus software! The PIN is on the back of the voucher to be flexible does not apply to defect. Where reasonably possible, we will provide prior notice of such change shall be provided by Financial... Deduct the amount stated above off the qualifying product in your beauty empties or old using... Such circumstances, we will not take pre-payment for items awaiting stock delivery delivery services if have... Any extensions or renewals to that term ) further difficulties, call our Lewis... Foreign Currency ) and Waitrose, both in store List purchases our app or in-store enter one set codes... The usual way advice about your legal rights is available from your local '!
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